Resume
Work
experience
Freelance Writer/Editor
2009–Present
-
Research, develop, and edit content for e-learning/training materials; marketing materials; social media; blogs; consumer websites; digital- and print-based publications; white papers; CSR, audit, and annual reports; proposals; and presentations
-
Provide editorial expertise for a wide variety of industries, including advertising/marketing/PR, consumer/nonprofit, education, finance, health care, government, professional training, and real estate
-
Work in several content management system environments, including Xyleme, WordPress, SharePoint, and Drupal
-
Collaborate with authors and subject matter experts
-
Perform research, fact-checking, and quality assurance reviews
-
Provide information architecture (concept models, site maps, wireframes, content inventories, and search analytics)
Senior Editor/Editor, ESI International, Arlington, VA
2003–2009
-
Developed, edited, and proofread content for print and web-based project management training materials
-
Edited marketing materials, white papers, and business proposals
-
Assisted in the client tailoring of public training materials and edited client-provided materials
-
Managed the print production process of training materials and project management-related publications
-
Delegated assignments, managed workflow, and led staff meetings in manager’s absence
-
Trained, coached, and mentored new editors and editorial assistants
-
Performed quality assurance reviews on training materials to ensure high-quality end products
-
Wrote biographies for training instructors
Online Editor, AOL/Time Warner, Dulles, VA
2001–2003
-
Researched, created, edited, and managed online content for DigitalCity.com, an online entertainment guide
-
Wrote engaging promotional headlines to increase user clicks on the site
-
Maintained and organized schedules of promotional activities on DigitalCity.com
-
Uploaded content and published web pages using proprietary tools
Copywriter/Senior Editor/Editor, Arnold Communications, McLean, VA
1997–2000
-
Created content for clients’ websites, intranets, web banner ads, CD-ROMs, print ads, and collateral pieces
-
Created content for internal corporate marketing pieces, including employee bios, case studies, and white papers
-
Edited client-provided copy and agency print materials
-
Developed and maintained a style guide for each client’s terminology and style standards
Professional
skills
Skills
-
Advanced proficiency in various style standards, including The Chicago Manual of Style, The Associated Press Stylebook, and the Publication Manual of the American Psychological Association (APA)
-
Proficient on Mac and PC operating systems, Microsoft® Office Professional, Adobe® Creative Suite®, and Microsoft® Project; knowledge of web design concepts and HTML
-
Skilled knowledge working in a variety of content management system environments, including Xyleme, WordPress, SharePoint, and Drupal, as well as in several project management software systems such as Jira, Asana, Trello, Smartsheet, and Basecamp
Education
University of Maryland, College Park, MD
-
Bachelor of Arts in English; minor in Italian
The George Washington University, Washington, DC (in association with ESI International)
-
Associate's Certificate in Project Management